SOPs, handovers, and quick notes. Where the rest of the work happens.
A shared workspace for SOPs, handovers, and quick notes, organised in folders right inside TwikPMS. No second tool, no second login, no copy-paste from somewhere else.
Pages & folders
Organise notes the way you'd organise files. Drag to reorder, nest as deep as you like.
Collections
Share notebooks with the teammates who need them. Front desk only, housekeeping only, or the whole team.
Tasks & history
Checkbox lists for shift handovers. Full version history so nothing ever disappears.
The kind of writing tool a hotel actually needs.
Built for the things spreadsheets and group chats keep failing at. Shift handovers, SOPs, and the dozens of small notes that hold a property together.
Organise notes in pages and folders.
Group notebooks by team, by topic, or by shift. Pages live inside notebooks; notebooks live inside folders; folders nest as far as you need.
- Unlimited folders, notebooks, and nested pages
- Drag-and-drop reordering
- Quick-search across every notebook you can see
Share notebooks with selected teammates.
SOPs go to housekeeping. Front-desk handovers stay with reception. Owner reports stay with management. Per-notebook permissions, with view or edit access.
- Share entire collections with selected teammates or roles
- View-only or edit access, switchable any time
- "Personal" notebooks visible only to you
Task lists with checkboxes and full version history.
Turn any line into a checkbox. Useful for shift handovers, opening procedures, and the morning checklist. Every save is a revision. Roll back to any earlier version with one click.
- Inline checkboxes for tasks
- Rich text formatting to add details and instructions
- Revision history, restorable per page
Late shift · 2 May
What teams actually keep here.
Notebooks doesn't tell you what to write. But here's what other properties already do with it.
Shift handovers.
Late-shift writes a short note for the morning. Tasks roll over; backlog is one click away.
Cleaning SOPs.
Step-by-step cleaning protocols, room turnover checklists, and supplier contact info. Searchable and always one tab away.
TwikPMS 101.
The internal manual for how your property uses the PMS. New hires read through it on day one, and edit it as they learn.
Notebooks is included in every TwikPMS plan.
No extra setup, no upgrade. If you're already on TwikPMS, it's already there. If you're not, this is one of many reasons to be.